I paid a $350 non-refundable Pet Deposit for my cat.  I just moved out and did a walk thru with the LL and she asked about the edge of the carpet where the cat had scratched up.  I explained that the cat got locked in the room and scratched up the carpet.  She said that was damage that would have to come out of my Security Deposit.  I told her "No" that is pet damage and comes out of the Pet Deposit.  She said that the pet deposit is just for cleaning after the pet.  I said that she can replace the carpet with the pet deposit (which has been there for 5 years and has "normal wear and tear" and needs to be replaced any way).  Am I right in saying that the pet deposit should comver the carpet replacement? 

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My wife and I moved into Village at Stratford apartments in Oklahoma City in July 2008. We lived there for 2 years and had several work orders that just got ignored and put off. Out of the two years we were there only one of the showers was useable. The master shower had a wall that was caving in. Later on when they were working on it, 11 months later, I took a few pictures of the wall and there was no insulation there and if I had reached I could have pulled up grass from outside. Then we had several other issues. Our ledger has been a mess since day one, they have changed management teams several times. We got 2 cats and paid a pet deposit of $400 up front. Then we paid another $252 in pet deposit or they labled it as "pet rent" the total was suppose to be $800 but they could not do the math and told us that we had paid it. So we moved out June 7, 2010, we have gotten our security deposit back in the mail but now they are attempting to hold onto the pet deposits. I was emailed a copy of the ledger that had been "corrected" but it was still wrong and even though we never missed a payment, there was one missing but we have copies of the checks. They are telling me now that I owe them $943, which after going through the ledger and even making one of my own I cannot figure out where they are getting that sum from other than their mistake. Now I am being told that I will not get any of it back and that only the president will talk to me. I am currently out of state but I want my money so am ready to travel back to oklahoma if I can get my money back. Please help, they have ignored and attempted to bully me too long.

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