|
|
 |
Page Options |
 |
|
| CASE CLOSED |
RESOLVED |
Nov 17, 2010 |
Upload File
Upload Image
Contact Agent
| Case Number |
: |
20-0884 |
 |
Filing Date |
: |
Oct 4, 2010 |
| Investigating Agent |
: |
Kept Private
|
Case Disposition |
: |
Resolved
|
| Complaint Level |
: |
Code 5 |
Landlord Response |
: |
Poor
|
| SUPPORTING DETAILS
|
| Type |
Title / Link |
Posted By |
Date Uploaded |
Comments |
|
Kept Private
|
RPA Mailing Center |
|
The following attachment is a copy of the
mailed complaint notice that was processed and sent out the Landlord/ Manager.
|
|
|
|
Kept Private
|
RPA Mailing Center |
|
The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
|
|
|
|
Kept Private
|
RPA Mailing Center |
|
This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.
|
| LANDLORD / MGR |
: |
Sarah Lim |
|
RENTER |
: |
Kept Private |
| IProperty Name |
: |
The Manhattan |
|
|
|
| Address |
: |
740 Woodscape Trail
|
Address |
: |
Kept Private |
| City, State - Zip |
: |
Johnson Creek, Georgia - . |
City, State - Zip |
: |
Atlanta, Georgia - . |
| Phone |
: |
Kept Private |
Phone |
: |
Kept Private |
| COMPLAINT |
: |
Illegally entering the unit without permission or advance notice. |
| Why Renter Filed |
: |
Seeking Resolution |
| Fair Resolution according to renter |
: |
- Refund $1800 Deposit
- Reimburse for RPA Fees
- Sue for damages and recoup fees for moving out.
|
| RENTAL DETAILS |
|
Currently living in Rental : Yes |
Property Type :
|
| Rent |
: 1800 |
Beds |
: 2 |
Address : 4561 Olde Perimeter Way
City, State - Zip : Atlanta, Georgia - 30346. |
| Deposit |
: 1800 |
Baths |
: 2 |
|
Number of People in Household : 2
|
| PRECEDING CIRCUMSTANCES |
| Renter has contacted landlord about problem |
: |
Yes |
Written Contract |
: |
Yes |
| Landlord has attempted to resolve problem |
: |
No |
Problem is ongoing |
: |
Yes |
| COMPLAINT DETAILS (from renter) |
|
|
| LANDLORD / TENANT RESPONSES (0) |
| From |
Date |
IP Address |
Response |
|
|
| INVESTIGATING AGENT - REMARKS (14) |
| Agent |
Date |
Response |
| Agent |
Nov 17, 2010 |
NO FURTHER RESPONSE: Neither the landlord or tenant have provided any further responses. This case is now closed. |
|
| Agent |
Nov 8, 2010 |
FINAL RESPONSE PERIOD: Agent is providing both parties with 1 week to create final statements. Agent will review statements to determine if further mediation is applicable. |
|
| Agent |
Nov 8, 2010 |
NO RESPONSE: Landlord has failed to cooperate with RPA meditation. |
|
| Agent |
Nov 1, 2010 |
FINAL PHONE REQUEST: Agent has contacted the landlord again and has requested an immediate response to this complaint. Agent will provide a full week in hopes to get a response to this complaint. Pending 1 week response period. |
|
| Agent |
Nov 1, 2010 |
LANDLORD NON-RESPONSIVE: Landlord is not being responsive to the agents request. The agent will make a final phone request. |
|
| Agent |
Oct 20, 2010 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
|
| Agent |
Oct 20, 2010 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
|
| Agent |
Oct 7, 2010 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: OCTOBER 15, 2010 by 7pm |
|
| Agent |
Oct 7, 2010 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
|
| Agent |
Oct 7, 2010 |
MAILING PREPARED: Agent has prepared case for mailing. |
|
| Agent |
Oct 7, 2010 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
|
| Agent |
Oct 7, 2010 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
|
| Agent |
Oct 7, 2010 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
|
| Agent |
Oct 7, 2010 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
|
|
|
