Advantage Pointe Properties, Richard Small    |    Albuquerque    ,    New Mexico     Landlord Complaint 20-0901

Our basic complaint extends to the fact that Mr. Small is requesting that our entire security deposit is required to cover damages plus an additional amount of of $1051.76 at the rate of 18% interest for wear and tear to a carpet that was not new when we moved in, and for repainting of the home. We lived in the house for nearly three years and do acknowledge that the carpet was in less than perfect condition when we moved out, but we also have our move in checklist that also states the carpet had stains and was not new. Further when we moved in it was managed by a different property management company and we only elected to move out when Advantage Pointe Properties acquired the account. The rent increase was more than we were willing to pay so we elected to move out rather than renew our lease through advantage Pointe. When we did the final walk through with Mr. Small, advantage Pointes Representative, he did not advise us of any problems with the property at that time and went so far as to say "It looks good". Since then we received the bill from him and sent a letter back to him disputing the charges. since then it has gone to a collection agency. We requested a detailed list of the damages from him and sent him a letter disputing the charges which we will include here. We have not heard back from Mr. Small since sending the letter via registered mail. However we continue to hear from the collection agency. We have also sent them a letter requesting non contact during the dispute process.