Landlord Complaint Record: #20-1581

Princton properties    |    Cheryl    |    LOWELL    ,    Massachusetts 01851    Landlord Complaint 20-1581


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CASE CLOSED RESOLVED Jul 10, 2011


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 20-1581 Filing Date : May 29, 2011
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Cheryl RENTER : Kept Private
Property Name : Princton properties      
Address : 678 princeton blvd Address : Kept Private
City, State - Zip : LOWELL, Massachusetts - 01851. City, State - Zip : LOWELL, Massachusetts - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : BED BUGS/ROACHES
Fair Resolution according to renter :
  1. TO SOLVE THE PROBLEMS COMPLETELY

RENTAL DETAILS
Address               :   1984 MIDDLESEX ST APT 2
City, State - Zip   :   LOWELL, MA - 01851 1033.

COMPLAINT DETAILS (from renter)

HAVING BEEN GOING BACK AND FORTH WITH MY LANDLORD ABOUT ROACHES AND BED BUGS. THIS PROBLEM HAS BEEN GOING ON FOR A WHILE AND I HAVE A 41/2 YEAR BOY WHO LIVES IN THE HOUSE WITH ME. BEING BITTEN BY BED BUGS ALL THE TIME AND LEAVING MARKS ON MY BODY AND MY SON IS VERY UNNECESSARY. I DON'T FEEL SAFE AT THE APARTMENT ANYMORE.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Jul 10, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jun 16, 2011 TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response...
Agent Jun 16, 2011 LANDLORD EMAIL: Landlord has sent an email response to the agent. In the email it shows that the treatment has been scheduled, but that the tenant has cancelled the appoint which is why this problem continues to be drawn out. The landlord feels they are doing everything in their power to resolve this issue.
Agent Jun 2, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: June 10, 2011 by 7pm
Agent Jun 2, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Jun 2, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Jun 2, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Jun 2, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Jun 2, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Jun 2, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.