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| CASE CLOSED |
FORCE REQUIRED |
Oct 7, 2011 |
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| RENTAL DETAILS |
Address : 1557 Fountain Sq
City, State - Zip : Austintown, Pennsylvania - 44515. |
| COMPLAINT DETAILS (from renter) |
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The landlord is terminating my month-to-month lease without proper notice. Although they dated the letter for the 1st of july, it was sent through the mail and delayed until after the holiday. I did not receive until the 5th. I am requesting that the lease be renewed through August. Then I will be willing to move out.
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| INVESTIGATING AGENT - REMARKS (11) |
| Agent |
Date |
Response |
| Agent |
Oct 7, 2011 |
LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court. |
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| Agent |
Jul 30, 2011 |
CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates. |
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| Agent |
Jul 20, 2011 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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| Agent |
Jul 20, 2011 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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| Agent |
Jul 10, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: July 18, 2011 by 7pm |
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| Agent |
Jul 10, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Jul 10, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Jul 10, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Jul 10, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Jul 10, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Jul 10, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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