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| CASE CLOSED |
MEDIATION REFUSED |
Oct 17, 2011 |
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| RENTAL DETAILS |
Address : 68 Garden center Apt 308
City, State - Zip : Lafayette, Colorado - 80020. |
| COMPLAINT DETAILS (from renter) |
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I moved into the apartment 7 months ago signing a 6 month lease, i have been on the front office to fix my apartment, when i moved in there were no blinds missing screens broken doors, bed bugs, a broken fridge, and a broken cabinet, when i moved in they promised to have these things fixed within the first 2 weeks. The fridge was replaced.... That's it! we renewed my contract due to it was a bad time to move for me, i went on a vacation for one week, came back to 1500.00 in possessions stolen from my apartment. it was not hard for the burglar to do since my window still had no screen and a broken latch on the window, it was as easy as walking in the front door! The cops got involved and the front office new of the occurrence even while i was still on vacation and i was never contacted i got back and was still NEVER contacted, then our tires were slashed by what we think is the same person who robbed our apartment per pressure from law enforcements, and they finally contacted me, only they did not contact me for the recent events, they contacted me complaining my roommate was not on the lease! PLEASE HELP i just want to leave this place behind me
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| INVESTIGATING AGENT - REMARKS (9) |
| Agent |
Date |
Response |
| Agent |
Jul 30, 2011 |
FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response... |
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| Agent |
Jul 30, 2011 |
PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response. |
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| Agent |
Jul 19, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: July 27, 2011 by 7pm |
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| Agent |
Jul 19, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Jul 19, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Jul 19, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Jul 19, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Jul 19, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Jul 19, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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