Landlord Complaint Record: #20-1840

Bop Capes, 1600 Park Circle    |    Jack McLemore    |    Columbia    ,    South Carolina 29201    Landlord Complaint 20-1840


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CASE CLOSED FORCE REQUIRED Oct 17, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1840 Filing Date : Aug 15, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Jack McLemore RENTER : Kept Private
Property Name : Bop Capes, 1600 Park Circle      
Address : 1600 park circle Suite 106 Address : Kept Private
City, State - Zip : Columbia, South Carolina - 29201. City, State - Zip : columbia, South Carolina - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : service(s) complaint for 2 month
Fair Resolution according to renter :
  1. I want the urgent services to be done as soon as possible(it has been 2 month without fixing that) or if not I want to break the lease

RENTAL DETAILS
Address               :   1600 p[ark circle, Apt 914
City, State - Zip   :   columbia, South Carolina - 29201.

COMPLAINT DETAILS (from renter)

Exactly 2 month ago I asked him to fix multiple issues in the apartment and I told him several times (not less than 5) and then I traveled and I kept contact him and nothing done and each time he says: tomorrow or after tomorrow 1-there are a lot of roaches and I tried everything, but looks like the whole building is full of them, and each time the management office says we are changing the company at all, and probably they are doing nothing 2-kitchen water tab is leaking and garbage disposal is broken (not working) 3-there are no screens on windows so I could never open them 4-the florescent light in dressing room is broken and they tried to fix it by changing the blast but they did not continue so they kept the wires hanging (for 2 month till now) 5- and last but not least, stove top burners one of them is not working When I told him about all that at beginning he just brought 2 people after 2 days had a look and almost done nothing and I kept telling him sense then and nothing done

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Oct 17, 2011 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Sep 7, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Aug 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Aug 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Aug 16, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: August 24, 2011 by 7pm
Agent Aug 16, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 16, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 16, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 16, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 16, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 16, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.