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| CASE CLOSED |
RESOLVED |
Oct 7, 2011 |
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| RENTAL DETAILS |
Address : 10555 W JEWELL AVE APT 19-108
City, State - Zip : LAKEWOOD, CO - 80232 6219. |
| COMPLAINT DETAILS (from renter) |
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Last Spring, i began breaking out in hives all over my body. I was so sick for about 3 to 4 months. I couldn't sleep, could't eat, always itchy every where but all the hives appeared through out the day & at random times. My dr. said it was stress. I had even got strep and woke up covered in hives and they thought I was having an allergic reaction. One day I was sleeping on my couch and awoke in the middle of the night to find some bug on me. I hike a lot and thought it was a tick. Until the next day I inspected my couch and found it infested, bugs every where on the creases, every where in my room my kids room, even by the door way of the apartment!! My management team told me I had to pack everything up and they would come treat. & they did for two months every two weeks I had to pack up the whole apartment, wash every piece of cloth in the house, vacum daily, change my bags daily and so on. I thought I was getting the expert treatment. They assured me it would be fine and as long as I did what they said. Now while all of this is going on, I have neighbors above me moving out. And they were throwing EVERYTHING away! Along with others through out this process. Now a month later, I have seen activity only in my kids bedroom. I called my management team and told them to please have the inspector come again, and he confirmed Im infested and told the managers Its my fault that I brought them back. In all honesty I think my building is infected, I have thrown beds away, clothes, furniture, I have almost nothing now. I even bought mattress encasement, vacuumed once a week, sprayed w/ alcohol and water like they instructed. Ive sought out other alternatives, & found heat treatment terminator who will guaranteeing their services, however they cannot do this without treating the building because they feel it is the complex as well. My landlord says its all my fault, that I cannot move and just have to deal with it. I really dont feel that this fumigating is working as it doesn't reach the crevises in the carpets all over the apartment or the breaking walls or behind outlets. After doing further research I found that these guys have kept info from me that would help the process and they claim their bomb kills eggs and all bugs behind all walls. The fumes, stink, the odor is still in my house from the last rounds, Im consered for my & children's health, sanity, and financially this is taking my all.
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| INVESTIGATING AGENT - REMARKS (10) |
| Agent |
Date |
Response |
| Agent |
Oct 7, 2011 |
NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed. |
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| Agent |
Sep 13, 2011 |
TENANTS RIGHT TO RESPOND: The tenant has right to respond to the response made by the landlord. Agent will review the response to determine if further mediation is applicable to this case. Agent will allow one week for the tenant to respond. Pending tenants response... |
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| Agent |
Aug 29, 2011 |
LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: September 5, 2011 by 7pm |
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| Agent |
Aug 29, 2011 |
EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response. |
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| Agent |
Aug 29, 2011 |
MAILING PREPARED: Agent has prepared case for mailing. |
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| Agent |
Aug 29, 2011 |
COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing... |
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| Agent |
Aug 29, 2011 |
CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork. |
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| Agent |
Aug 29, 2011 |
CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details. |
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| Agent |
Aug 29, 2011 |
CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance. |
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