Landlord Complaint Record: #20-2083

France 98    |    Sally Miller    |    Bloomington    ,    Minnesota 55431    Landlord Complaint 20-2083


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CASE CLOSED MET MINIMUM REQUIREMENT Jan 27, 2012


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 20-2083 Filing Date : Oct 8, 2011
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 2 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Sally Miller RENTER : Kept Private
Property Name : France 98      
Address : 9810 Drew Ave S Address : Kept Private
City, State - Zip : Bloomington, Minnesota - 55431. City, State - Zip : Bloomington, Minnesota - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Implied Habitability Warranty
Fair Resolution according to renter :
  1. Pay all costs of cleaning and treatment for the ongoing Bed Bug infestation
  2. Reimburse for RPA Fees

RENTAL DETAILS
Address               :   9910 Drew Ave S APT 201
City, State - Zip   :   Bloomington, Minnesota - 55431.

COMPLAINT DETAILS (from renter)

We (the occupants) recently received a three day notice to pay or quit on 10/7/11 in regards to fees incurred for treatment of a still ongoing bed bug infestation. We still have yet to receive any invoice for the treatments. In the notice to pay or quit that we received, the charges are listed as delinquent rent. We are aware that bed bugs are classified as parasites and that this is considered a breach of the implied habitability warranty. Shortly prior to the first inspection we received a copy of an addendum to our lease that states that we "may be required to pay all reasonable costs of cleaning and pest control treatments incurred to us [the property managers] to treat your dwelling unit for bed bugs".

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Nov 12, 2011 CASE UPDATE REQUESTED: The agent is requesting that the landlord or tenant update the case as to the status of the complaint. Agent will provide one full week for updates.
Agent Oct 26, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Oct 26, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Oct 16, 2011 CERTIFIED MAILING: This case is being sent via USPS Certified Mail: 7010 0780 0000 1423 8838 A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing.
Agent Oct 16, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: Octobber 25, 2011 by 7pm
Agent Oct 16, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Oct 16, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Oct 16, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Oct 16, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Oct 16, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Oct 16, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.