Landlord Complaint Record: #20-2230

Dale VanderVennen    |    Granville    ,    Michigan 49460    Landlord Complaint 20-2230


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CASE CLOSED FORCE REQUIRED Jan 27, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-2230 Filing Date : Nov 21, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Dale VanderVennen RENTER : Kept Private
Property Name :      
Address : 4111 Ivanrest Address : Kept Private
City, State - Zip : Granville, Michigan - 49460. City, State - Zip : Dragoon, Arizona - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unsafe living conditions, landlord unresponsive, deposit not returned
Fair Resolution according to renter :
  1. first to alert potential renters, second possible return of the rest of my deposit.

RENTAL DETAILS
Address               :   312 44TH ST SE
City, State - Zip   :   KENTWOOD, MI - 49548 4326.

COMPLAINT DETAILS (from renter)

At this property the stairs to the basement are dangerous, narrow and too steep, the landlord acknowledged this saying his father-in-law built them, but he would not repair them, the decks on the front and back of the property were in serious disrepair, loose boards and railings. the landlord minimal repairs consisted of, as an example, nailing a screw into the kitchen screen to hold it in place since he had measured the replacement screen inaccurately. There was NO effort made to repair or replace the other major issues. After I moved out he returned a portion of my deposit stating I had damaged the fence in the back yard, this was not the case, the fence is/was severely weatherd and rusted and had fallen down. He also charged an exorbitant amount to remove a few empty cardboard boxes$75.00 to be exact.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
Agent Jan 27, 2012 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Dec 8, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 8, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Nov 22, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: November 30, 2011 by 7pm
Agent Nov 22, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Nov 22, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Nov 22, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Nov 22, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Nov 22, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Nov 22, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.