Landlord Complaint Record: #20-2261

Lapeer Gardens    |    Noelle Huntington-Heller, Taquana Corneilus-White    |    Flint    ,    Michigan 48503    Landlord Complaint 20-2261


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CASE CLOSED FORCE REQUIRED Jan 27, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-2261 Filing Date : Dec 4, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Noelle Huntington-Heller, Taquana Corneilus-White RENTER : Kept Private
Property Name : Lapeer Gardens      
Address : 2324 Lapeer rd apt 304 Address : Kept Private
City, State - Zip : Flint, Michigan - 48503. City, State - Zip : Flint, Michigan - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Management is charging me for rent already paid by MSHDA and DHS
Fair Resolution according to renter :
  1. That they stop stealing the rent payments made by MSHDA & DHS and apply them to my rent, and stop charging me for rent already paid!

RENTAL DETAILS
Address               :   2324 LAPEER RD APT 301
City, State - Zip   :   FLINT, MI - 48503 4265.

COMPLAINT DETAILS (from renter)

This has been ongoing for years! Now I am feed up.. I have lived here for 8 years, every time new management takes over, They start to charge us for rent That has been paid by Section 8 and Vendor payments made by DHS. I have proof that these payments are being made and yet they still charge me for the rent payment again. When you try and show them the error.. they laugh it off and refuse to allow you in the office to talk about the situation, They try and act fearful and hide behing a locked office door, Noel has been assalted by many residents in the past for taking their rental payments and then evicting them.. I suffer from mental illness and have 3 kids under the age of 18. I am disabled and recieve ssi ans social security every month. I have a section 8 voucher that pays 424.00 of my rent every month and the rest is vendored by DHS.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
Agent Jan 27, 2012 NO FURTHER RESPONSES: The agent has provided more than reasonable time for additional responses or updates. This case is now closed.
Agent Jan 11, 2012 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Dec 28, 2011 FOLLOW-UP CALL: Agent has contacted the landlord to request an immediate response. Agent has informed management that a written notice was already mailed and has past the alloted response time-frame. Agent has requested an immediate response, within the next 3 business days. Pending Response...
Agent Dec 28, 2011 PAST DUE RESPONSE: Landlord has been provided with a reasonable time-frame to respond but has not. Agent will follow-up with management to request an immediate response.
Agent Dec 8, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: December 16, 2011 by 7pm
Agent Dec 8, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Dec 8, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Dec 8, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Dec 8, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Dec 8, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Dec 8, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.