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| CASE CLOSED |
FORCE REQUIRED |
Jun 29, 2012 |
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| RENTAL DETAILS |
Address : 148 remsen ave #2
City, State - Zip : new brunswick, New Jersey - 08901. |
| COMPLAINT DETAILS (from renter) |
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I never gave Mrs. Nancy Carreon 1.5 months rent deposit because extermination was done on or about the 28th of february and on my first visit to the apartment bedbugs or clutters were not apparent., But once i revisited the empty apartment no more than 2 hours of being in the house a bedbug was on my shirt! this is all AFTER the first extermination on or about 2/28/12. Being that it was already 3/2/12 i had no choice but to move in or i would have lost a $500 deposit given to Mrs. Carreon on 2/27/12, she subsequently received $1,250 for first months rent. Mr. Carreon came on that same date to personally exterminate the house, unprofessionally. from the dates of 3/3/12 - 3/6/12 i was unable to move any type of furniture into the apartment or even sleep in it. on 3/7/12 at 9.45a i informed Mrs. Carreon the bedbug infestation may be worst than what we may have previously believed it to be. Mrs. Carreon suggested 2 things; 1. bringing over the same form of bedbug insecticide Mr. Carreon had exterminated with so that i can personally kill the bedbugs myself when they appeared. 2. waiting another 72 hours for her personal "professional" exterminator to return from vacation. on March 8, 2012 I, Henry Elvir personally handed Mrs. Carreon the apartment keys before the month kept of rent i paid for even made it halfway into the verbal one month lease. Mrs carreon without hesitation took the keys back and wished me better luck next time. Once i asked Mrs. Carreon for a full refund she automatically said, No. I patiently explained to Mrs. Carreon the risks of not taking care of the bedbug infestation responsibly and professionally which i learned from this website. also, Mrs. carreon was very well informed of my intentions of filling a formal complaint once she decided not to return the $1,250 or even believe the problem was real suggesting 90% of the houses in New Brunswick NJ have this problem and tenants just have to deal with it. Today is March 9, 2012.. it has been nearly 72 hours since my first complaint, and 12 since i last gave Mrs. Carreon the option to do the right thing. signed_____henry elvir. 3/9/12
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| INVESTIGATING AGENT - REMARKS (6) |
| Agent |
Date |
Response |
| SYSTEM |
Jun 29, 2012 |
The case has been resolved as 'Force Required' !. |
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| SYSTEM |
Jun 29, 2012 |
The case has been resolved as 'Force Required' !. |
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| SYSTEM |
Mar 12, 2012 |
Initial Email to Landlord has been sent. |
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| SYSTEM |
Mar 12, 2012 |
Initial Email to Renter has been sent. |
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| SYSTEM |
Mar 12, 2012 |
Your Complaint 21-5979 has been accepted by RPA system.Now it is in process.
You have a complaint notice attached with your email.
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| SYSTEM |
Mar 10, 2012 |
Complaint has been field. |
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