Landlord Complaint Record: #21-5979

Carreon distribution inc.    |    Nancy carreon    |    New brunswick    ,    New Jersey 08901    Landlord Complaint 21-5979


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CASE CLOSED FORCE REQUIRED Jun 29, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 21-5979 Filing Date : Mar 10, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Nancy carreon RENTER : Kept Private
Property Name : carreon distribution inc.      
Address : 186 remsen ave Address : Kept Private
City, State - Zip : New brunswick, New Jersey - 08901. City, State - Zip : plainfield, New Jersey - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : unhabitable.
Fair Resolution according to renter :
  1. Refund $1,250 first month rent. Exterminate entire property for the health and welfare of children living on the first floor.

RENTAL DETAILS
Address               :   148 remsen ave #2
City, State - Zip   :   new brunswick, New Jersey - 08901.

COMPLAINT DETAILS (from renter)

I never gave Mrs. Nancy Carreon 1.5 months rent deposit because extermination was done on or about the 28th of february and on my first visit to the apartment bedbugs or clutters were not apparent., But once i revisited the empty apartment no more than 2 hours of being in the house a bedbug was on my shirt! this is all AFTER the first extermination on or about 2/28/12. Being that it was already 3/2/12 i had no choice but to move in or i would have lost a $500 deposit given to Mrs. Carreon on 2/27/12, she subsequently received $1,250 for first months rent. Mr. Carreon came on that same date to personally exterminate the house, unprofessionally. from the dates of 3/3/12 - 3/6/12 i was unable to move any type of furniture into the apartment or even sleep in it. on 3/7/12 at 9.45a i informed Mrs. Carreon the bedbug infestation may be worst than what we may have previously believed it to be. Mrs. Carreon suggested 2 things; 1. bringing over the same form of bedbug insecticide Mr. Carreon had exterminated with so that i can personally kill the bedbugs myself when they appeared. 2. waiting another 72 hours for her personal "professional" exterminator to return from vacation. on March 8, 2012 I, Henry Elvir personally handed Mrs. Carreon the apartment keys before the month kept of rent i paid for even made it halfway into the verbal one month lease. Mrs carreon without hesitation took the keys back and wished me better luck next time. Once i asked Mrs. Carreon for a full refund she automatically said, No. I patiently explained to Mrs. Carreon the risks of not taking care of the bedbug infestation responsibly and professionally which i learned from this website. also, Mrs. carreon was very well informed of my intentions of filling a formal complaint once she decided not to return the $1,250 or even believe the problem was real suggesting 90% of the houses in New Brunswick NJ have this problem and tenants just have to deal with it. Today is March 9, 2012.. it has been nearly 72 hours since my first complaint, and 12 since i last gave Mrs. Carreon the option to do the right thing. signed_____henry elvir. 3/9/12


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (6)
Agent Date Response
SYSTEM Jun 29, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Jun 29, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Mar 12, 2012 Initial Email to Landlord has been sent.

SYSTEM Mar 12, 2012 Initial Email to Renter has been sent.

SYSTEM Mar 12, 2012
Your Complaint 21-5979 has been accepted by RPA system.Now it is in process.

You have a complaint notice attached with your email.


SYSTEM Mar 10, 2012 Complaint has been field.