Landlord Complaint Record: #21-6013

OAKTON PARK    |    OAKTON PARK, LLC/ VICKY    |    FAIRFAX    ,    Virginia 22030    Landlord Complaint 21-6013


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CASE CLOSED FORCE REQUIRED Jun 29, 2012


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 21-6013 Filing Date : Mar 20, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 5 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : OAKTON PARK, LLC/ VICKY RENTER : Kept Private
Property Name : OAKTON PARK      
Address : 3347 WILLOW CRESCENT DR. Address : Kept Private
City, State - Zip : FAIRFAX, Virginia - 22030. City, State - Zip : FAIRFAX, Virginia - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Landlord telling me that I'm responsible for bed bug treatment.
Fair Resolution according to renter :
  1. Landlord to Treat bed bug with their own cost

RENTAL DETAILS
Address               :   3327 WILLOW CRESCENT DR. #22
City, State - Zip   :   FAIRFAX, Virginia - 22030.

COMPLAINT DETAILS (from renter)

We moved in first week of FEB. which is about month and a half ago. We started to have bed bug problem about two weeks ago so reported to the Management office. They sent a guy for the inspection and they found bed bug at one of our bedroom. They called my daughter and told her that I'm responsible for the treatment and that they have to treat it for themselves. They said that we've brought the bed bug since when they first rented the unit, they've inspected and found no bed bug and now there is bed bug so we must have brought them so we are responsible for the treatment. I was mad with them that they are charging ME for the treatment also they are asking us to pay $750 which is rediculous!!! please solve this issue. I'll be very appreciate it. Thank you so much!!!!

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (5)
Agent Date Response
SYSTEM Jun 29, 2012 The case has been resolved as 'Force Required' !.
SYSTEM Mar 20, 2012 Initial Email to Landlord has been sent.
SYSTEM Mar 20, 2012 Initial Email to Renter has been sent.
SYSTEM Mar 20, 2012
Your Complaint 21-6013 has been accepted by RPA system.Now it is in process.

You have a complaint notice attached with your email.

SYSTEM Mar 20, 2012 Complaint has been field.