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| CASE CLOSED |
FORCE REQUIRED |
Nov 30, -1 |
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| RENTAL DETAILS |
Address : 640 N 26TH ST APT 7
City, State - Zip : LINCOLN, NE - 68503 3085. |
| COMPLAINT DETAILS (from renter) |
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Landlord was contacted to make landlord aware that a guest had been bitten continuously for a period of over 3 months by an unknown source. Bites were painful and covered a large portion of guest's arm. Contacted landlord--no resolution. Landlord was contacted again-- Landlord sent someone to spray for bugs two days later. Bug bites worsened severely. A guest had over 17 bites on one arm on the following morning. Tenant suspected bed bugs and called Orkin for a free inspection. Orkin stated there were bed bugs present in the apartment. Orkin stated a full heat treatment was required to rectify the situation. Informed landlord multiple times of report. Landlord sent same person that previously came, back to spray again a few days later. There are visible bed bugs in apartment. Tenant 1 has been unable to continue staying at apartment. Tenant 2 had no alternative housing arrangements and was forced to stay. Bedbugs have not been resolved. Neither tenant had any issues with bedbugs prior to moving in February. Apartment is uninhabitable. Landlord did not resolve issues in a timely manner and therefore is in breach of rental contract and should release tenants without penalty and return rental deposit.
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| INVESTIGATING AGENT - REMARKS (10) |
| Agent |
Date |
Response |
| SYSTEM |
Jun 10, 2012 |
You have missed second deadline. |
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| SYSTEM |
Jun 10, 2012 |
The case has been resolved as 'Force Required' !. |
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| SYSTEM |
May 21, 2012 |
New file uploaded by Tenant. |
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| SYSTEM |
May 21, 2012 |
Please respond to complaint within 2012-05-28.
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| SYSTEM |
May 21, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8081. |
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| SYSTEM |
May 21, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
May 21, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
May 21, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
May 21, 2012 |
Your Complaint 21-8081 has been accepted by RPA system.Now it is in process.
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| SYSTEM |
May 18, 2012 |
Complaint has been field. |
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