Landlord Complaint Record: #21-8155

Lynne White    |    Moon Township    ,    Pennsylvania 15108    Landlord Complaint 21-8155


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CASE CLOSED MET MINIMUM REQUIREMENT Mar 4, 2013


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 21-8155 Filing Date : Jun 6, 2012
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code 3 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Lynne White RENTER : Kept Private
Property Name :      
Address : 912 Beaver Grade Road Address : Kept Private
City, State - Zip : Moon Township, Pennsylvania - 15108. City, State - Zip : Ambridge, Pennsylvania - 15003.
Phone : Kept Private Phone : Kept Private

COMPLAINT : mail/property tampered with
Fair Resolution according to renter :
  1. I want my calls returned in a timely fashion and the issues/complaints addressed

RENTAL DETAILS
Address               :   121 Locust Street Apt 2B
City, State - Zip   :   Ambridge, Pennsylvania - 15003.

COMPLAINT DETAILS (from renter)

I have had many issues in the past with my landlord never returning my calls. I had an issue this past winter when my heat was not working, and that issue was not addressed in a timely fashion either. In this particular case, I have had an issue with my mail/packages being tampered with. I had a door tag left regarding a package that I missed, and someone distroyed the door tag and left it on our community porch. I have already filed a complaint with the police department, and they need to know if the property is survelienced in order to proceed. I indicated to the call center that I have to call to leave a message for a return cal that this was an urgent matter, and no one has called me back. This is an ongoing issue, and prevents me in being able to take care of things in a timely fashion myself. I have also had issues regarding my buzzer not working, and that has yet to be addressed, and that is the reason as to why I cannot get my packages delivered. I need a return call, and something put up regarding the tampering of mail or some type of notice being made, and if the property is survelienced I need this given to the police.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jun 14, 2012 64.12.116.208 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (15)
Agent Date Response
SYSTEM Mar 4, 2013 The case has been resolved as 'Met Minimum Requirement'.
SYSTEM Jun 14, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 20, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 21-8155 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 14, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8155.
SYSTEM Jun 14, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 14, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 14, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 14, 2012 Complaint Accepted by System
SYSTEM Jun 9, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 15, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 21-8155 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 9, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8155.
SYSTEM Jun 9, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 9, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 9, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 9, 2012 Complaint Accepted by System
SYSTEM Jun 6, 2012 Complaint 21-8155 has been filed.