Landlord Complaint Record: #22-9891

Gustavo Rusconi    |    Jersey city    ,    New Jersey 07310    Landlord Complaint 22-9891


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CASE CLOSED RESOLVED Mar 4, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 22-9891 Filing Date : Jun 30, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 13, 2012 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Gustavo Rusconi RENTER : Kept Private
Property Name :      
Address : Presidential Plaza Management Corp., 25 River Court Address : Kept Private
City, State - Zip : Jersey city, New Jersey - 07310. City, State - Zip : Jersey city, New Jersey - 07310.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Big noises from upstairs and bed bugs
Fair Resolution according to renter :
  1. Pest Control ASAP, negotiate to terminate the leases in July.

RENTAL DETAILS
Address               :   30 newport parkway, Apt3207
City, State - Zip   :   Jersey city, New Jersey - 07310.

COMPLAINT DETAILS (from renter)

1. Recently I found out bed bugs in the apartment, which is very disgusting and harmful to my health. Later I searched online and found out this apartment is seriously infected by bed bugs. Please do pest control ASAP, prefer 2-3 days. 2. The person lives upstairs of my apartment makes big noises every night, especially 11am-3am, which is detrimentally harmful to my health and my work. I have complained twice to the management office and called security at late night around 3 am while they are making noises, like suddenly drop things on floor, moving chairs and tables loudly. But still the noises are still going on, which is very unbearable. Because of above reasons, it is really a nightmare to live here and detrimentally destroyed my health. Please do the pest control first and I want to terminate the lease without penalty in July. Thank you so much.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jul 18, 2012 208.73.172.13 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 5, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 4, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Jul 13, 2012 Landlord Second response dead-line July 20, 2012 has been set for complaint 22-9891
SYSTEM Jul 13, 2012 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jul 3, 2012 Complaint Accepted by System
SYSTEM Jun 30, 2012 Complaint 22-9891 has been filed.
SYSTEM Jun 29, 2012 Complaint 22-9891 has been filed.