Landlord Complaint Record: #22-9908

Olympus Property/Crossroads Apartments    |    Loryne Reid    |    Phoenix    ,    Arizona 85027    Landlord Complaint 22-9908


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 22-9908 Filing Date : Jul 5, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 6, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Loryne Reid RENTER : Kept Private
Property Name : Olympus Property/Crossroads Apartments      
Address : 2222 W. Beardsley Rd Address : Kept Private
City, State - Zip : Phoenix, Arizona - 85027. City, State - Zip : Phoenix, Arizona - 85027.
Phone : Kept Private Phone : Kept Private

COMPLAINT : breach of the implied habitability warranty due to bed bug infestation
Fair Resolution according to renter :
  1. Owner of the Treated Infested Dwelling; Cover Costs to relocate, clean and perform pest control treatments.

RENTAL DETAILS
Address               :   2222 W. Beardsley Rd #1018
City, State - Zip   :   Phoenix, Arizona - 85027.

COMPLAINT DETAILS (from renter)

Adjoining dwelling recently treated for Infestations. Within 24 hours bed bugs were biting me in my living quarters. Other bugs were also found and caught to be identified. Apartment Lease Contract states that residents must pay for treatment at their own expense. Neighbor must be held liable of this infestation and required to cover cost of relocation, cleaning, pest control treatments (Apartment Lease Contract Attachment: Bed Bug Addendum; paragraph 8). Other expenses which I require compensation are needed to prove cleaning and treatment to management satisfaction; personal property, furniture, clothing and possessions must receive treatment according to accepted treatment methods established by a licensed pest control firm approved by management (Apartment Lease Contract Attachment: Bed Bug Addendum; paragraph 9).

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Mar 5, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 6, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 12, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9908 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 6, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9908.
SYSTEM Jul 6, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 6, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 6, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 6, 2012 Complaint Accepted by System
SYSTEM Jul 5, 2012 Complaint 22-9908 has been filed.