Landlord Complaint Record: #22-9930

Preserver at Deerfield    |    Nazila Rooshan    |    Alpharetta    ,    Georgia 30004    Landlord Complaint 22-9930


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 22-9930 Filing Date : Jul 12, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jul 13, 2012
Lease agreement
upload Kept Private RPA Mailing Center Jul 12, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Nazila Rooshan RENTER : Kept Private
Property Name : Preserver at Deerfield      
Address : 13125 Morris Road Address : Kept Private
City, State - Zip : Alpharetta, Georgia - 30004. City, State - Zip : alpharetta, Georgia - 30004.
Phone : Kept Private Phone : Kept Private

COMPLAINT : BED BUGS CHARGE
Fair Resolution according to renter :
  1. I was told by pest control guy , the charge should be around $250, but received letter to Pay $1005.00 as treatment payment
  2. i had a discussion with my apt management today and as per them this is only one part of the bill and i should be expecting one more bill with final numbers.

RENTAL DETAILS
Address               :   35212 deer trl
City, State - Zip   :   alpharetta, Georgia - 30004.

COMPLAINT DETAILS (from renter)

I have been living in the same Appartment completes from past 3 Years and 5 Months back i have moved to different apartment in the same Landlord. Recently i noticed BED Bugs in the bed room and i notified apartment management and they resolved the bed bugs issue by giving treatment. Today i received a Bill for the amount of $1005 for the treatment and they area asing me to pay as soon as possible. it's too difficult for me to pay this amount and i will need your help to sort out this issue

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jul 14, 2012 98.192.83.185 1.MY Aunt had bite after the bed bug treatment and it was converted as heat ball and finally end as minor surgery to cure completely. my wife still complain some rash once in a while,. now i am getting droughts that ,the original issue is not related to bed bugs , may be they rip off the ppl to gave bed bug treatment.

Initially before the bed bug treatment one pest guy came for check where it is related to bed bug or not and i was told by pest control guy that, the charge should be around $250, but received letter to Pay $1005.00 as treatment payment.

I had a discussion with my apt management today and as per them this is only one part of the bill and i should be expecting one more bill with final numbers. she asked me to meet one to one to discuss this matter monday.

INVESTIGATING AGENT - REMARKS (9)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 13, 2012 New file uploaded by Tenant.
SYSTEM Jul 13, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 19, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9930 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 13, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9930.
SYSTEM Jul 13, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 13, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 13, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 13, 2012 Complaint Accepted by System
SYSTEM Jul 12, 2012 Complaint 22-9930 has been filed.