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CASE CLOSED |
FORCE REQUIRED |
Mar 4, 2013 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
Informed landlord of bedbug infestation-explained that we had been experiencing bites since couple weeks after moving in, but did not realize we had bedbugs until March /April having never had them before-thought it was mosquitoes, fleas ??? The Realtor insisted we brought them in-from grocery store or gas station? as we had not traveled since moving in. They refused to help at all with treatment & we could not afford the $500 up front that their pest co. required. Rebecca has allergy to bedbug bites and has multiple lesions on hands,arms, neck & legs which has resulted in missing work as she is a RN & can't work with open lesions due to risk of infection, also must take Benadryl daily & use HC creams. Have attempted to do all we can-mattress & box springs covers, traps, manual removal but still have problem. Have requested monetary assistance to no avail.
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INVESTIGATING AGENT - REMARKS (8) |
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Date |
Response |
SYSTEM |
Mar 4, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Jul 15, 2012 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 21, 2012
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9935 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jul 15, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9935. |
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SYSTEM |
Jul 15, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
Jul 15, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
Jul 15, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
Jul 15, 2012 |
Complaint Accepted by System |
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SYSTEM |
Jul 13, 2012 |
Complaint 22-9935 has been filed. |
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