Landlord Complaint Record: #23-0169

William F. Riddle, MM    |    Elkton    ,    Maryland 21921    Landlord Complaint 23-0169


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CASE CLOSED RESOLVED Mar 4, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-0169 Filing Date : Aug 28, 2012
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 30, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : William F. Riddle, MM RENTER : Kept Private
Property Name :      
Address : 204 East Main St. Address : Kept Private
City, State - Zip : Elkton, Maryland - 21921. City, State - Zip : Elkton, Maryland - 21921.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bug issues
Fair Resolution according to renter :
  1. Needs to pay for extermination and losses incurred

RENTAL DETAILS
Address               :   205 Howard St.
City, State - Zip   :   Elkton, Maryland - 21921.

COMPLAINT DETAILS (from renter)

I moved in 205 Howard St. on may 1st about 6 weeks after we moved I discovered bugs on my mattress and was being bit nightly, I briefly mentioned to Mr. Riddle about the Bugs that I believe were in the carpet in the master bedroom. I asked him if the carpets were cleaned before we moved in he replied " he did not thinks so but was not sure." I shampooed the carpets and tried to treat my mattress with no luck. I throw my mattress out. At this point the bed bugs where not in my sons room or my brothers room on the third floor. I started researching i discover that the bugs were bed bugs. I contact my former landlord of 2 yrs so see if the house we moved from was infested. she provided me a letter stating that there was no bugs of any kind at our former residence. Mr. Riddle's maintenance man Butch stopped by to replace a ceiling fan in the master bedroom I advised him of the problem and showed him the carpet, he contacted an exterminator. the exterminator looked at the residence and scheduled an appointment. Before the extermination was done Mr. Riddle agreed to pay for the extermination as well as to give us rent free from 8/25 to 9/25. After the extermination I still have bed bugs and Mr. Riddle was very rude an told my husband he was tried of the bedbug problem and we could move immediately since we are now behind on our rent. Whent I advised Mr,Riddle that residence was not exterminated prior to us renting 205 Howard St (which in MD is the law) and I was having the local health department inspect the residence he screamed at me and said he would take me to court with an expert witness that would state my couch was the source of the problem. Mr.Riddle is also a lawyer in Cecil County as well as a landlord.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Sep 4, 2012 76.100.135.84 Offer an Alternative Resolution.


INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 4, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.

SYSTEM Aug 30, 2012 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.

SYSTEM Aug 30, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 05, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0169 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Aug 30, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0169.

SYSTEM Aug 30, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Aug 30, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Aug 30, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Aug 30, 2012 Complaint Accepted by System

SYSTEM Aug 28, 2012 Complaint 23-0169 has been filed.