Landlord Complaint Record: #23-0329

Hampton's at RTP    |    Rachel Crowder    |    Durham    ,    North Carolina 27713    Landlord Complaint 23-0329


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0329 Filing Date : Oct 2, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 3, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Rachel Crowder RENTER : Kept Private
Property Name : Hampton's at RTP      
Address : 300 Seaforth Drive Address : Kept Private
City, State - Zip : Durham, North Carolina - 27713. City, State - Zip : Mooresville, North Carolina - 28117.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs reported
Fair Resolution according to renter :
  1. 1. Leasing office to take responsibility as they did not perform checks before we vacated the apartment

RENTAL DETAILS
Address               :   426 Aaron Circle
City, State - Zip   :   Durham, North Carolina - 27713.

COMPLAINT DETAILS (from renter)

We vacated our apartment after our lease ended towards the end of September. They did not complete the inspection before we vacated and after us vacating, they did inspection, took some pictures and are now reporting bed bugs in our apartment and are asking us to pay $1100 for the treatment. I have never been evicted or been accused of the bed bug problem before this in any of my previous apartments. I request you to look into this matter.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 3, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 09, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0329 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 3, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0329.
SYSTEM Oct 3, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Oct 3, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Oct 3, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Oct 3, 2012 Complaint Accepted by System
SYSTEM Oct 2, 2012 Complaint 23-0329 has been filed.