Austin Park Apartments    |    Leslie Price    |    Fairdale    ,    Kentucky 40118    Landlord Complaint 23-0502

When I signed my lease renewal in January of 2012 there was an additional $20 water fee that was to be assessed per month based upon water usage. The water meter was to be installed no later than the last day of the month which would be January 31, 2012. The meter would be read monthly and based upon this reading I would be assigned a rebate which would go into a running total or be assessed a fee over the $20. This was the basis of the agreement between myself and Ms. Leslie Price acting as an agent on behalf of SCH Realty. As of the date of this complaint, 11/9/2012 no water meter has been installed. Ms. Leslie Price on behalf of SCH Realty the owners of Austin Park Apartments still refuse to refund me any money as she claims that even though the conversation took place as a consumer it's my fault for not putting anything into writing. My conversations with Ms. Price and her staff to my understanding have lead me to believe that their stance is that if nothing is written into the lease then under no circumstance does SCH Realty have to comply yet I still need to legally comply with the water fee or face further eviction processes. Ms. Price has reached out to me several time verbally but refuses to put anything into writing as to the SCH Realty's direct stance on this. Our verbal conversations has lead to my understanding the SCH will under no circumstance refund my unmonitored water fee on the grounds that ,"I just need to pay them, stop complaining, and understand that I owe them."