Seasons of Bel AIr    |    Janice ?    |    Bel Air    ,    Maryland 21014    Landlord Complaint 23-0517

I initially contacted the landlord back in July regarding bed bug activity in my apartment. They called an exterminator and he proceeded to do the initial treatment which required extensive cleaning and vacuuming. The initial treatment consisted of three different segments. (July 31st, Aug. 14th, and Aug 30th) After that treatment, I have noticed that the activity had a noticeable decrease. After the final segment on the first treatment the exterminator suggested that if we have seen an increase in activity to contact the landlord who would in turn contact him to follow up with more treatments. A couple of weeks later I contacted the landlord about an increase in bed bug activity. They sent the exterminator back to my residence for a couple more treatments. (Sept. 13th and Sept. 27th.) Again, I've seen a noticeable reduction in activity after that treatment. Until a couple of days ago, I actually thought the issue was fully eradicated. I proceeded to do extensive investigating and found eggs and a large amount of bugs in my infant's crib. I've tried numerous times in the past to speak to the manager directly and she is never available for some reason. I've drafted a statement regarding all of the bed bug issues I have been having today and submitted it to the office. Another exterminator is supposed to come on Thursday Nov. 15th to provide the same treatment they have been providing which is obviously not doing the job. This is a vey frustrating matter for my family and I. My goal is to terminate this lease or the landlord find an alternative method to successfully eradicate this issue.