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| CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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| RENTAL DETAILS |
Address : 13330 blanco rd apt-207
City, State - Zip : san antonio, Texas - 78216. |
| COMPLAINT DETAILS (from renter) |
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my contract expires on may 31,2013 and the office tells me that abalance of $4906.90 will be placed on my credit record, but in the contract says that only I pay $606.90 for early move
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| INVESTIGATING AGENT - REMARKS (10) |
| Agent |
Date |
Response |
| SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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| SYSTEM |
Dec 5, 2012 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 04, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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| SYSTEM |
Dec 5, 2012 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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| SYSTEM |
Nov 27, 2012 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 03, 2012
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0564 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Nov 27, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0564. |
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| SYSTEM |
Nov 27, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
Nov 27, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
Nov 27, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
Nov 27, 2012 |
Complaint Accepted by RPA and is pending further processing. |
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| SYSTEM |
Nov 26, 2012 |
Complaint 23-0564 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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