Landlord Complaint Record: #23-0836

Bay Plaza Apartments    |    Shelly Rogers    |    Milwaukee    ,    Wisconsin 53207    Landlord Complaint 23-0836


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0836 Filing Date : Jan 3, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Shelly Rogers RENTER : Kept Private
Property Name : Bay Plaza Apartments      
Address : 2867 south k.k. apt 325 Address : Kept Private
City, State - Zip : Milwaukee, Wisconsin - 53207. City, State - Zip : Milwaukee, Wisconsin - 53207.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach of Agreement (Bedbugs found in apartments)
Fair Resolution according to renter :
  1. 1. Check apartments for bedbugs. 2. Land lord to pay for Extermination and treatment of bedbugs.

RENTAL DETAILS
Address               :   2867 south k.k. apt 215
City, State - Zip   :   Milwaukee, Wisconsin - 53207.

COMPLAINT DETAILS (from renter)

I informed the Manager Shelly that I had discovered bedbugs in my apartment and many other people on my floor had complained to me they had bedbugs as well. The Manager Shelly said she would talk to the landlord about paying for the cost but I would have to reimburse him for the total cost of my apartment's treatment. I explained to Shelly I have never had bedbugs at any of my previous apartments and that I was not responsible for the cost if many other people have had the same issue in the the Bay Plaza Apartments in the past. Shelly had just had someone in the building treated so the exterminator that was on site. So, Glen from Bartz, checked my apartment #215 and discovered eggs as well as blood spots. We informed Shelly and she told me she wasn't going to send a dog to make certain of our discovery until I agreed to the payment of the extermination and treatment of the bedbugs ahead of time. I told her I would not agree to her terms due to the fact that other people in the complex had bedbugs in the past as well as the day I informed her and I did not feel responsible for the cost.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0836 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0836.
SYSTEM Jan 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 6, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 6, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 3, 2013 Complaint 23-0836 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.