Landlord Complaint Record: #23-0894

SHARON BUCK    |    WICHITA    ,    Kansas 67212    Landlord Complaint 23-0894


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0894 Filing Date : Jan 9, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : SHARON BUCK RENTER : Kept Private
Property Name :      
Address : 8442 W 13TH ST STE 102 Address : Kept Private
City, State - Zip : WICHITA, Kansas - 67212. City, State - Zip : LENEXA, Kansas - 66216.
Phone : Kept Private Phone : Kept Private

COMPLAINT : DEPOSIT
Fair Resolution according to renter :
  1. REFUND $325
  2. Filing fee 44.50

RENTAL DETAILS
Address               :   3821 W 20TH ST N
City, State - Zip   :   WICHITA, KS - 67203 1024.

COMPLAINT DETAILS (from renter)

I have a 650 deposit. I was charged 50.00 for key not returned. I lost a key and she brought over a second key last year. I have found the second key. Charged 120.00 for cleaninig. I spent two days cleaning the place and she told me it looked fine except for the vents and the carpeting. She charged 161.00 for carpet cleaning. I found a company that would do the job for 100.00. She charged 63.00 for a lock replaced on the side gatrage door that I never used nor had the key for the door. She charged me 75.00 for reseeding of the grass. this was one of the hottest summers on record it is not my fault the grass is dead. also this is the Winter so how could she know how bad the lawn is for sure. She also charged 3.47 for a battery for the garage remote, pretty petty if you ask me. I was a tennant there for 4.5 years, she never hardly everr heard from me and the she returns this amount in a deposit. Also I am unemployed and I told her to let me know before she did any cleaning as I could do it myself she never did tell me.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0894 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0894.
SYSTEM Jan 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 9, 2013 Complaint 23-0894 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.