English in Manhattan    |    Valery Nzhie    |    Brooklyn    ,    New York 11201    Landlord Complaint 23-0927

Our landlord is unresponsive, and takes anywhere from several weeks to a month or more to fix concerns, like mice, exposed wiring, etc. Sometimes he ignores the complaint, sometimes he says he'll fix it, but then doesn't. He sends contractors over unannounced, late, or days after when they're supposed to show up He left us without heat for two weeks in December, despite numerous calls, emails and texts alerting him to the problem. He didn't pay our utility bill for wireless internet, and as a result it's been off for going on six days now. He said on the first day it went out that he would fix it. He has not. He never had utilities that were promised in the lease (like cable) actually installed As per the lease, the apartment was supposed to be ready for move in on Nov. 1. The holes in the wall (which were letting mice in), exposed wiring, unfinished lighting, etc., was finally addressed in late Dec. and early Jan. We've had water damage so serious that it's created giant holes in the plaster ceiling (which leads to mold) for almost a month now. He has not addressed this issue at all. This landlord is unresponsive for days or weeks at a time.