Landlord Complaint Record: #23-0955

Gables Uptown Trail    |    Shauna Marcum-Bounds    |    Dallas    ,    Texas 75201    Landlord Complaint 23-0955


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0955 Filing Date : Jan 16, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Shauna Marcum-Bounds RENTER : Kept Private
Property Name : Gables Uptown Trail      
Address : 2525 Carlisle Street Address : Kept Private
City, State - Zip : Dallas, Texas - 75201. City, State - Zip : Dallas, Texas - 75204.
Phone : Kept Private Phone : Kept Private

COMPLAINT : false accusations & violations, unlawful entry, limited access to apt.
Fair Resolution according to renter :
  1. Move out with no additional fees or cost.

RENTAL DETAILS
Address               :   2525 Carlise Apt #1001
City, State - Zip   :   Dallas, Texas - 75201.

COMPLAINT DETAILS (from renter)

Manager and staff is making false accusations, false violations, illegal entry, invasion of privacy, unprofessionalism to the degree of a non-friendly and stressful environment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 24, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 23, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 24, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 16, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 22, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0955 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 16, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0955.
SYSTEM Jan 16, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 16, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 16, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Jan 16, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 16, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 16, 2013 Complaint 23-0955 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.