Landlord Complaint Record: #23-0965

Arturo Ientile    |    Queensbury    ,    New York 12804    Landlord Complaint 23-0965


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-0965 Filing Date : Jan 17, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Arturo Ientile RENTER : Kept Private
Property Name :      
Address : 32 Willow Road Address : Kept Private
City, State - Zip : Queensbury, New York - 12804. City, State - Zip : Glens Falls, New York - 12801.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Failure to deliver lease& ppty, as advertied & harrassment
Fair Resolution according to renter :
  1. Refund original rent & deposit ($1,900), Re-create new 1 yr lease w/rent adjustment for actual usable space, + amen

RENTAL DETAILS
Address               :   32 Hunter Street Apt B
City, State - Zip   :   Glens Falls, New York - 12801.

COMPLAINT DETAILS (from renter)

Unit rented for 11/1/12 occupancy on Oct. 18, 2012. Unit was to include basement workshop, snow & trash removal. Landlord stated tenants in unit A were "nice" prior to signing of lease, but then admitted in late December, 2012 that the Mrs in unit A "wanted to control the whole block" and had called police on other neighbors prior to my renting this apartment. Landlord was less than truthful about tenants being "nice people." This tenant has called police more than a half dozen times, making false reports and harassing my family, pounding on the walls and floor, playing loud music, etc in an effort to force us out. Landlord has blatantly told me that I would have to get along with her, or move out. This tenant is unreasonable and has had other issues with yelling at neighbors, as recently as Christmas week. The tenant in Apt A has made living in this unit a horror and we have not been able to "quietly enjoy" this property since moving in. In addition, Landlord has refused to deliver my apartment, as advertised (full basement, snow and trash removal), as well as the signed lease, despite many e-mail requests. Also, duplex-apartment is not properly divided, between the two units. The door between bot units is not solid, not insulated, and the tenants in "A" peer through the spaces in this door. The wall in the basement (where the workshop is) has an open gap of 8" all along the top of the wall, which allows all conversation by both apartments to be heard by the other as well as allows any and all "odors" to seep into either apartment. In addition, there are numerous wires and electrical work, which does not appear to be up to code. (Apt was renovated in the months prior to my taking occupancy). In short, landlord has refused to act as mediator between his two tenants, despite police informing me that this is his duty. I have offered a reduced rental amount (equal to the average price for apts in this area for the actual services provided minus the "full basement." (advertised, but not delivered/usable as we were led to believe). Snow and Trash removal (also advertised as included features of the rental) have been limited and/or non-existent). When I called to follow-up with landlord after viewing apartment, he informed me that there were two families that wanted the rental, but the other family was a single Mom with 2 boys...and he would not rent to a single Mom. (I met this single-Mom the day I originally viewed the apartment).These practices are NOT LEGAL.


LANDLORD / TENANT RESPONSES (3)
From Date IP Address Response
Renter Jan 23, 2013 96.236.60.107 1.TRACEY STEHLIN
11/14/12
Rose
11/14/12

to me
Please do not email me in regards to your rental. If you have questions or concerns, please contact your landlord.
Thank you.




Renter Jan 23, 2013 96.236.60.107 1.TRACEY STEHLIN
11/14/12

to bncqc-32943162.
Hi again, Rose-

Unfortunately, the drama with Mrs in Apartment A continues...

A few hours ago, her living room stereo literally knocked me right out of bed! I was in the upstairs front Bedroom SLEEPING and the music in her living room woke me up ot of a dead sleep. After having to deal with her complaint yesterday to the fire department because my husband was treating a walking stick OUTSIDE THE HOUSE, I have had just about enough. I did not agree to this at the signing of my lease. I am supposed to be able to "peacefully enjoy" this house and and the Mrs in apartment A has been an outright nasty and rotten person since before I signed the lease, (and has continued to act unreasonable) WHICH HAS MADE THIS IMPOSSIBLE TO ENJOY THIS PROPERTY AT ALL.. I DID NOT AGREE TO PAY YOUR FATHER $1,100.00 A MONTH FOR THIS. THIS WOMAN IS CLEARLY NOT RIGHT.

Please provide me with the name of Mr and Mrs in apartment A. The police were here awhile ago-and the officer told me that your father is supposed to handle these type of issues...so far, all I have received is grief from the Mrs and now, him. "Will I be out of the apartment by the end of the month" ? asked your father earlier today. Return my money. the rent and security and I will be gone. I have incurred hundreds of dollars in expenses, had to take time off from work, transferred utility and other services; all of which cost ME MONEY. Now, I HAVE TO DO IT ALL OVER AGAIN because of this irrational, nasty woman. Furthermore, my daughter is disabled and is having major problems with ALL THIS DRAMA THAT THIS WOMAN HAS CREATED. I will be inquiring with the Americans with Disabilities Services to address these issues. My DAUGHTER DOES NOT NEED THIS DRAMA!

Please respond with the information that I have requested or I will have no other choice than to take your father to court. I FEEL LIKE I HAVE BEEN SCAMMED and I WILL NOT SIT STILL FOR THIS.

In closing, I do apologize for laying this out for you, but I cannot seem to impress upon your father the tremendous grief this woman is creating here. This is SO INCREDIBLY UNFAIR TO MY FAMILY AND I.

Thank you, Rose.



Renter Jan 23, 2013 96.236.60.107 1.all of which cost ME MONEY. Now, I HAVE TO DO IT ALL OVER AGAIN because of this irrational, nasty woman. Furthermore, my daughter is disabled and is having major problems with ALL THIS DRAMA THAT THIS WOMAN HAS CREATED. I will be inquiring with the Americans with Disabilities Services to address these issues. My DAUGHTER DOES NOT NEED THIS DRAMA!

Please respond with the information that I have requested or I will have no other choice than to take your father to court. I FEEL LIKE I HAVE BEEN SCAMMED and I WILL NOT SIT STILL FOR THIS.

In closing, I do apologize for laying this out for you, but I cannot seem to impress upon your father the tremendous grief this woman is creating here. This is SO INCREDIBLY UNFAIR TO MY FAMILY AND I.

Thank you, Rose.



INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Jan 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jan 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jan 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0965 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jan 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0965.

SYSTEM Jan 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Jan 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Jan 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Jan 18, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jan 17, 2013 TRANSCRIPT FROM CHAT: Property details: We DO CURRENTLY RESIDE IN THE UNIT at 32  Hunter Street. Ppty has 3 BR's and 1 1/2 Baths. Basement workshop is not usable. See complaint. Landlord has initiated a Summary Eviction proceeding against me. Court date: Jan 23, 2013. Attorney for landlord is: McPhillips, Fitzgerald

SYSTEM Jan 17, 2013 Complaint 23-0965 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.