Landlord Complaint Record: #23-1018

Arbor Point    |    Maryana (property managment of Dunmire property)    |    Colorado springs    ,    Colorado 80910    Landlord Complaint 23-1018


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1018 Filing Date : Jan 22, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 1 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Maryana (property managment of Dunmire property) RENTER : Kept Private
Property Name : Arbor Point      
Address : 2503 Hancock Expy Address : Kept Private
City, State - Zip : Colorado springs, Colorado - 80910. City, State - Zip : colorado springs, Colorado - 80910.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs and Cock Roaches
Fair Resolution according to renter :
  1. Habitability issue due to Bed Bugs and Cock Roaches resolved

RENTAL DETAILS
Address               :   2515 HANCOCK EXPY APT 333
City, State - Zip   :   COLORADO SPGS, 0 - 80910 1163.

COMPLAINT DETAILS (from renter)

Upon move in i had immediately noticed i had a Cock Roach issue, of which is noted on apartment condition sheet that i had filed out. As of 01-21-13 i had found Bed Bugs in my bed and I have a number bites on my body. These issues are very concerning to me because I am seven months pregnant (due in April) and i am living in a apartment infestied with Cock Roaches along with Bed Bugs and is not an expectable living environment for my baby nor for myself. I need these issues to be handled appropriately, permenataly and timely. I have never had these infestations proir to moving into Abor Point,and when asked, managment had denied that this apartment along with surrounding apartments were infective in any way and had denied any previous treatment for infestation. Maintenance has expressed to me that there are many infested apartments and that the Froggys (thier company) extremanation have not proven to be very effective.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 3, 2013 Landlord Second response dead-line February 10, 2013 has been set for complaint 23-1018
SYSTEM Feb 3, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Feb 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1018 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1018.
SYSTEM Jan 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 22, 2013 Complaint 23-1018 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.