Landlord Complaint Record: #23-1040

NOAM MANAGEMENT    |    BROOKLYN    ,    New York 11204    Landlord Complaint 23-1040


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1040 Filing Date : Jan 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : NOAM MANAGEMENT RENTER : Kept Private
Property Name :      
Address : 5206 16th Ave Brooklyn Address : Kept Private
City, State - Zip : BROOKLYN, New York - 11204. City, State - Zip : new york, New York - 10018.
Phone : Kept Private Phone : Kept Private

COMPLAINT : NO HOT WATER ON MOST DAYS, HEATING POLE MAKES A HUGE NOISE AT NIGHT
Fair Resolution according to renter :
  1. 1 MONTH REFUND, OR ONE MONTH RENT FREE, DECREASED RENT, REIMBURSE RPS FEES.

RENTAL DETAILS
Address               :   462 9th avenue, new york, apt 4
City, State - Zip   :   new york, New York - 10018.

COMPLAINT DETAILS (from renter)

DO SOMETHING, I HAVENT SHOWERED IN MY HOME FOR OVER A MONTH AND I CANT SLEEP AT NIGHT BECAUSE OF THE NOISE FROM THE HEATER/RADIATOR POLE, SOUNDS LIKE SOMEONE IS HITTING THE POLE WITH A METAL ROD....ITS 12 DEGREES OUTSIDE, SO HOT WATER IS VERY IMPORTANT, I SHOULD BE ABLE TO ACCESS HOT WATER AT ANY TIME OF THE DAY OR NIGHT, BOTH IN THE KITCHEN AND BATHROOM, AND I NEVER GET IT. IVE CALLED THE LANDLORDS OFFICE AND COMPLAINED ABOUT THESE 2 PROBLEMS A FEW TIMES, THEY KEEP SENDING A 'SUPER' WHO DOESNT KNOW ANYTHING, SEND A DAMN PROFESSIONAL TO FIX THESE PROBLEMS.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 2, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 01, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 2, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 25, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 31, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1040 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 25, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1040.
SYSTEM Jan 25, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 25, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 25, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 25, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 24, 2013 Complaint 23-1040 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.