Landlord Complaint Record: #23-1069

RGR CONTRACTING AND PROPERTY MANAGMENT    |    Ryan    |    Lincoln    ,    Nebraska 68521    Landlord Complaint 23-1069


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1069 Filing Date : Jan 29, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Ryan RENTER : Kept Private
Property Name : RGR CONTRACTING AND PROPERTY MANAGMENT      
Address : 5200 North 20 th Address : Kept Private
City, State - Zip : Lincoln, Nebraska - 68521. City, State - Zip : Lincoln, Nebraska - 68502.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair the kitchen sink.
Fair Resolution according to renter :
  1. I need to fix it as soon as possible the kitchen sink took 7 days and nothing

RENTAL DETAILS
Address               :   1432 B ST APT 6
City, State - Zip   :   LINCOLN, NE - 68502 1426.

COMPLAINT DETAILS (from renter)

From Tuesday 22 January night the owner came and said we could not use the kitchen sink, until the next day which is not the situation because he did not, the next day at 11:30 am I opened the faucets and came with very bad temper and I even shot my kitchen utensils, and asked, even when water was the problem? I remove the water throughout the house, until night came, disarmed the pipes and so I leave it up to today, I have a 10 month old and I have to wash in the bathroom because of that problem, I have text messages sent both my wife and I, and said the same thing, was settled today, I have puebas of photos and text messages sent to me but I can not stand this situation we are not talking Cuba Latin language very well gives me the impression that it is a bit Rasist, all we ask is that you help me with that, I have not or a month living in that apartment are not used to the abuse I irresponsibility, and is atihigienico, and I have to go through those jobs because thank you very much hope grateful response ASAP Rodyn Arteaga

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Feb 19, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Feb 19, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 9, 2013 Landlord Second response dead-line February 16, 2013 has been set for complaint 23-1069
SYSTEM Feb 9, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Feb 7, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 06, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 7, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 30, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1069 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 30, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1069.
SYSTEM Jan 30, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jan 30, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jan 30, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jan 30, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 29, 2013 Complaint 23-1069 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.
SYSTEM Jan 29, 2013 Complaint 23-1069 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.