Landlord Complaint Record: #23-1088

Charles and Blackstone    |    WP&M Real Estate Group, LLC    |    Baltimore    ,    Maryland 21218    Landlord Complaint 23-1088


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1088 Filing Date : Feb 3, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : WP&M Real Estate Group, LLC RENTER : Kept Private
Property Name : Charles and Blackstone      
Address : 3333 N Charles Street Address : Kept Private
City, State - Zip : Baltimore, Maryland - 21218. City, State - Zip : Baltimore, Maryland - 21218.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unbearable noise level from musical instrument at night directly above me
Fair Resolution according to renter :
  1. Enforcement of rules (in lease) regarding untolerable noise from musical instruments.

RENTAL DETAILS
Address               :   3215 North Charles Street Apt 205
City, State - Zip   :   Baltimore, Maryland - 21218.

COMPLAINT DETAILS (from renter)

I am a graduate student at Johns Hopkins and have rented an apartment at the Blackstone for two years now. I have paid my rent on time and in full each month without exception. Unfortunately I have been experiencing an intolerable level of noise from a musical instrument (usually a guitar) played by the tenant in the apartment room directly above mine, number 305. This tenant (Peter) is using his apartment as a music studio, in a manor that is not permissible or allowed under the terms of my lease (or his certainly). The noise is nearly a constant "performance" which lasts a significant portion of the day. There is no question the noise is coming from him and his apartment, directly above my small studio. I have politely asked him in person a total of 4 times over the course of the past 6 months to stop all musical instruments from midnight until 9AM. He has refused each time and ignores what I think are reasonable requests. I have also told him I am able to tolerate the noise during the day, but it prevents me from sleeping at night, and it must stop. I have also called our leasing office to complain and was told he would be notified of the complaint. After this, Peter came to me and told me he would abide by my request to stop the noise from 12am-9am. He has not and does not honor this agreement. The Blackstone is quite an old building and has little or no soundproofing or insulation between walls or ceilings, exacerbating the problem. My neighbors on my floor however are very respectful towards each other and there is never any loud music or disturbing instruments being played by anyone late at night. Recently this has become unbearable and it is compromising my mental health, as I have had to see a health professional to help cope with the lack of sleep and the constant, persistent level of frustration. I am willing to cooperate in any reasonable way and I would appreciate a resolution as soon as possible. Thank you.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 11, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 11, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 3, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 09, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1088 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 3, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1088.
SYSTEM Feb 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 3, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 3, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 3, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 3, 2013 Complaint 23-1088 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.