Landlord Complaint Record: #23-1107

Alpert & Alperty Development (Ruxton Tower, LP)    |    NY    ,    New York 11802    Landlord Complaint 23-1107


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1107 Filing Date : Feb 5, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Alpert & Alperty Development (Ruxton Tower, LP) RENTER : Kept Private
Property Name :      
Address : P.O Box 5669 Address : Kept Private
City, State - Zip : NY, New York - 11802. City, State - Zip : ny, New York - 10023.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Professional Heat Treatment at landlord's expense.

RENTAL DETAILS
Address               :   50 W 72nd St apt 202
City, State - Zip   :   ny, New York - 10023.

COMPLAINT DETAILS (from renter)

I have noticed increasingly tiny little bites all over my body and they itch a lot. I have not been able to see the bed bugs in the bed or anywhere in the apartment, but I see the bug bites all over my body. The complex manager has set up a few glue traps around the apartment but I haven't seen any on the trap either. I keep the apartment clean and I vaccuum everyday. I am embarrassed to mention this problem to everyone.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1107 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1107.
SYSTEM Feb 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 6, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 6, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 5, 2013 Complaint 23-1107 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.