Landlord Complaint Record: #23-1117

Chevy Chase Partners,Glendale    |    John`    |    Glendale    ,    California 91204    Landlord Complaint 23-1117


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1117 Filing Date : Feb 6, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Feb 6, 2013
Attached is what we got from the manager. Our deposit was $950. What we received back is only $316.
upload Kept Private Renter Feb 6, 2013
This picture illustrates the drawing on the wall
upload Kept Private Renter Feb 6, 2013
This picture illustrates the drawing on the wall

LANDLORD / MGR : John` RENTER : Kept Private
Property Name : Chevy Chase Partners,Glendale      
Address : 318 W Chevy Chase Dr, APT 12 Address : Kept Private
City, State - Zip : Glendale, California - 91204. City, State - Zip : SANTA CLARITA, California - 91387.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Problems
Fair Resolution according to renter :
  1. Refund $700
  2. Reimburse for RPA Fees

RENTAL DETAILS
Address               :   318 W CHEVY CHASE DR APT 208
City, State - Zip   :   GLENDALE, CA - 91204 2248.

COMPLAINT DETAILS (from renter)

We got the description from Chevy chase partners that they had to use special paint and primer to repaint the wall and the cost was $800. We were charged 58% of this cost and is $464. There was only few lines with pencil by my baby who is 2 yrs old. Before we left the apartment, we request him to walk through the apartment with us and he refused to do it. He asked us to keep the keys inside and lock the door. He never called us saying that he will charge this much for repainting. We could have done it ourself by easily washing the wall and repaint. The maximum cost of repainting will not be more than $100. We know that the manager charged us too much and he never had to use any special paint for the wall. We have the picture of the pencil mark on the wall.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 17, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: February 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Feb 17, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Feb 9, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 15, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1117 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 9, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1117.
SYSTEM Feb 9, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Feb 9, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Feb 9, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Feb 9, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 6, 2013 New image uploaded by Tenant.
SYSTEM Feb 6, 2013 New image uploaded by Tenant.
SYSTEM Feb 6, 2013 New image uploaded by Tenant.
SYSTEM Feb 6, 2013 Complaint 23-1117 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.