Landlord Complaint Record: #23-1258

Casabalaca Apartments    |    Cirrus Asset Management,inc and FPI: 23622 calabasas suite 337    |    Palmdale    ,    California 93552    Landlord Complaint 23-1258


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1258 Filing Date : Feb 25, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

upload Kept Private RPA Mailing Center Mar 25, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Cirrus Asset Management,inc and FPI: 23622 calabasas suite 337 RENTER : Kept Private
Property Name : Casabalaca Apartments      
Address : 4160 East Avenue R Address : Kept Private
City, State - Zip : Palmdale, California - 93552. City, State - Zip : palmdale, California - 93552.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Discrimination
Fair Resolution according to renter :
  1. Law suit

RENTAL DETAILS
Address               :   4160 E AVENUE R
City, State - Zip   :   PALMDALE, CA - 93552 4588.

COMPLAINT DETAILS (from renter)

I have lived here at Casablanca Apartment for about 2/years. I have tried to stay positive through all that has gone on. I've become very angry and at the end of my well-being because of living here at this apartment. I remember calling previous management to let them know that our neighbors upstairs have made human like stick finger and are hanging them by the neck over our balcony. With this Management team and the previous--- I have had countless maintenance issues that never seemed to have gotten resolved unless I called their headquarter. Then&Now:We have had silly strings spread on our front door, ding-dong-ditching, graffiti drawing on our bedroom windows and graffiti tagging on our mail box, neighbors parking in our assigned parking area(countless time over and over) Boom!! Boom! thumping! noise from our upstairs neighbors that Management Sue is telling me that I have allow because they live upstairs and I don't. Sheriffs Department called with false reports: 1 false report: a Hispanic male: Jose Ortega: supposedly Jose Ortega had a warrant out for his arrest and is living in our apartment(false report). Second: again Mr. Ortega was reported to be at our apartment by a neighbor(both time they spoke to me and my son and asked if we had any enemies or problems for someone to call and make these false reports) third report: Sheriffs Department came again for three males raising a three month yr. old baby again living at our apartment---once, more false report. Finally, child protective services were at my door---Social service lady named Minor Butts came about the three male raising a three month yr. old child whom they believed lived at our apartment and may be abused: again false report from our building. Also, again maintenance issue after issue that would not get resolved until I called headquarters for this management team to get done. I belief is that because we are different (a Muslim woman who wears the Islamic head cover) that we are being targeted and discriminated against...I will no-longer allow this abuse nor will I allow management Sue Bruszkiewicz to tell me that pretty much--- there is nothing she could do for me. Because I did not want to believe that people could try to drive you out because you are not the kinds of people they like. I truly believe that discrimination has occurred. Please help me make complaint to be heard. Give me steps I need to take to take care of this matter as soon as possible. Thank you Rehana S


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Mar 9, 2013 Landlord Second response dead-line March 16, 2013 has been set for complaint 23-1258

SYSTEM Mar 9, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Mar 7, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 06, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Mar 7, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Feb 27, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1258 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Feb 27, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1258.

SYSTEM Feb 27, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM Feb 27, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM Feb 27, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM Feb 27, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Feb 25, 2013 Complaint 23-1258 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.