Landlord Complaint Record: #23-1265

The Cornerstone Associates, LLC, Ridgetop Corp.    |    Ethan Addes    |    Englewood    ,    New Jersey 07631    Landlord Complaint 23-1265


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CASE CLOSED MET MINIMUM REQUIREMENT Mar 26, 2013


REQUIREMENT MET: After mediation it has been determined that the landlord met the minimum requirement for this complaint.
 



Case Number : 23-1265 Filing Date : Feb 26, 2013
Investigating Agent : Kept Private Case Disposition : Met Minimum Requirement
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

upload Kept Private RPA Mailing Center Mar 25, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Ethan Addes RENTER : Kept Private
Property Name : The Cornerstone Associates, LLC, Ridgetop Corp.      
Address : P.O. Box 644 Address : Kept Private
City, State - Zip : Englewood, New Jersey - 07631. City, State - Zip : Hackensack, New Jersey - 07601.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Termination of Lease Due to Bed Bugs Infestation
Fair Resolution according to renter :
  1. Refund $1,897.50 Security Deposit

RENTAL DETAILS
Address               :   30 Euclid Avenue, Apt. 4G
City, State - Zip   :   Hackensack, New Jersey - 07601.

COMPLAINT DETAILS (from renter)

Please be advised that this serves as my formal notice to terminate my lease at the above referenced Premises. On or about January 22, 2013, I notified the management office at (201) 567-1221 regarding an issue I had concerning sightings of bed bugs. I was advised by the woman who answered the phone to “catch one of the bugs and put it in a ziploc bag.” I was flabbergasted by this suggestion, as this was not the response I was expecting. After making subsequent phone calls and leaving messages, I was now frustrated and asked a family member to ‘catch’ one of these bugs. Not only that he caught one bug, but five (5) and left it on the counter as per their instructions.On Wednesday, February 20, 2013, I spoke with Mr. Harold Knebel, who informed me that someone will be by to inspect the apartment. Subsequently, after a follow-up phone call, management notified me that they will have an exterminator there on Tuesday, February 26, 2013 to treat the problem.Since my initial calls went unanswered, I have not resided (slept, showered, dressed, eaten) in my apartment, as I am in constant fear of being bitten by these bugs. I refuse to wear the clothing in my apartment and have either had to borrow from my sisters, or purchase new items as the number of bugs seems to be increasing. I have developed a sense of paranoia as I constantly scratch (either from real or imagined bites or itches) and shake my clothing out. I refused to live like that.Bed bugs are classified as parasites, so unlike other infestations, they present a breach of habitability than other bugs. Renting out an apartment “knowingly” infested by bed bugs is a definite breach of the implied habitability, usually warranted by landlords in providing a safe and livable unit. I have been made aware of two (2) other apartments within the building, with the same infestation. One tenant moved out on Saturday, February 23, 2013. During one of my numerous telephone conversations with the woman at the office, I was told that management was aware of the problem as they’ve had complaints from other tenants. In lieu of the foregoing, I have decided to terminate my lease and demand the return of security deposit in the sum of $1,897.50 as well as fees including, but not limited to my bed (valued at $1,470.83), travel costs to and from my Mother’s house in the Bronx ($250), the cost of filing a RPA report of approximately $57, and $2,500 for pain & suffering.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Mar 11, 2013 24.136.117.20 Offer an Alternative Resolution.


INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 27, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Mar 26, 2013 The case has been resolved as 'Met Minimum Requirement'.

SYSTEM Mar 8, 2013 Landlord Second response dead-line March 15, 2013 has been set for complaint 23-1265

SYSTEM Mar 8, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Mar 6, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 05, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Mar 6, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Feb 26, 2013 Complaint 23-1265 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.