Landlord Complaint Record: #23-1308

River Chase Landing    |    Greystar    |    Birmingham    ,    Alabama 35244    Landlord Complaint 23-1308


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1308 Filing Date : Mar 4, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Greystar RENTER : Kept Private
Property Name : River Chase Landing      
Address : 200 River Haven Ln Birmingham, AL 35244 Address : Kept Private
City, State - Zip : Birmingham, Alabama - 35244. City, State - Zip : Hoover, Alabama - 35244.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Apartment Invested with Bedbugs
Fair Resolution according to renter :
  1. For the complex to eradicate the bedbugs from our apartment.

RENTAL DETAILS
Address               :   134 RIVER HAVEN CIR
City, State - Zip   :   HOOVER, AL - 35244 1214.

COMPLAINT DETAILS (from renter)

My wife and I had started to notice an unexplainable rash on the kids about 2 months ago. We took the kids to the doctor on several occasions and he was unable to determine the cause. We then began to notice what appears to be an occasional "baby" roach in the kids bed, or near the bed. We didn't think much about it since we already have roaches in the apartment. This is until I squished one and it had red blood. I then looked it up on the internet and determined it was bedbugs. We sprayed the area where we found several bugs but then more seemed to appear. We immediately contacted the apartment complex about the uninhabitable condition and now they're wanting us to pay for treatment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 14, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 13, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 14, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 6, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 12, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1308 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 6, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1308.
SYSTEM Mar 6, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 6, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 6, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 6, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 4, 2013 Complaint 23-1308 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.