Landlord Complaint Record: #23-1332

Alejandrina Rodas    |    Los Angeles    ,    California 90020    Landlord Complaint 23-1332


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CASE CLOSED FORCE REQUIRED Mar 26, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1332 Filing Date : Mar 6, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Mar 22, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Alejandrina Rodas RENTER : Kept Private
Property Name :      
Address : 400 S Gramercy Pl Apt apt. 124 Address : Kept Private
City, State - Zip : Los Angeles, California - 90020. City, State - Zip : Los Angeles, California - 90020.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbug
Fair Resolution according to renter :
  1. Building management should pay for bedbug treatment.

RENTAL DETAILS
Address               :   400 S GRAMERCY PL APT 207
City, State - Zip   :   LOS ANGELES, CA - 90020 4955.

COMPLAINT DETAILS (from renter)

We have a bedbug problem in our unit, which is why the management will not let us move to a 2 bedroom unit in the same building until this problem is resolve. I would like the management to pay for the treatment of the bedbug and to use heat instead of chemicals since I have an asthmatic child and the chemicals will exacerbate her asthma. If possible to check other units as well to totally get rid off this parasites. When I called the office to resolve this issue, I talked with Gary Weiner, he yelled at me and said "i will not rent out the 2bd to you because you have bedbugs in your unit and i don't want to talk to you", then slamming the phone. He also said that the manager Alejandrina, told him that I threatened to call 311, all I said when I talked to her was I can call DEpartment of Health & Services but I will try to resolve this between us.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Mar 26, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Mar 17, 2013 Landlord Second response dead-line March 24, 2013 has been set for complaint 23-1332
SYSTEM Mar 17, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Mar 15, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 14, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 15, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 7, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 13, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1332 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 7, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1332.
SYSTEM Mar 7, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 7, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 7, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 7, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 6, 2013 Complaint 23-1332 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.