Landlord Complaint Record: #23-1473

Grande Bay Apartments    |    Jennifer Smith    |    St Petersburg    ,    Florida 33702    Landlord Complaint 23-1473


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CASE CLOSED RESOLVED Oct 29, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-1473 Filing Date : Mar 20, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord Mar 26, 2013
See attached
upload Kept Private RPA Mailing Center Mar 22, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jennifer Smith RENTER : Kept Private
Property Name : Grande Bay Apartments      
Address : 503 77th Avenue North #106 Address : Kept Private
City, State - Zip : St Petersburg, Florida - 33702. City, State - Zip : Clearwater, Florida - 33759.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. No more bed bugs or bed bug bites on myself or girlfriend.

RENTAL DETAILS
Address               :   2909 GULF TO BAY BLVD APT K102
City, State - Zip   :   CLEARWATER, FL - 33759 4230.

COMPLAINT DETAILS (from renter)


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Mar 26, 2013 97.78.30.54 Accept Tenant's Resolution.

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Oct 29, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Mar 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 26, 2013 New file uploaded by Landlord.
SYSTEM Mar 21, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Mar 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1473 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1473.
SYSTEM Mar 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 21, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 21, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 21, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 20, 2013 Complaint 23-1473 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.