Landlord Complaint Record: #23-1509

Valentine Brown    |    Sayerville    ,    New Jersey 08872    Landlord Complaint 23-1509


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CASE CLOSED MEDIATION REFUSED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-1509 Filing Date : Mar 23, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Valentine Brown RENTER : Kept Private
Property Name :      
Address : 15 Skurka Ct Address : Kept Private
City, State - Zip : Sayerville, New Jersey - 08872. City, State - Zip : Motclair, New Jersey - 07042.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Eradication / Forced to move
Fair Resolution according to renter :
  1. Reimburse RPA fees.
  2. Reimburse costs of bedding covers and pesticides purchased by tenant.
  3. Eradicate the bed bugs in the building.
  4. Lease renewal, as promised.

RENTAL DETAILS
Address               :   46 Elmwood Ave
City, State - Zip   :   Montclair, New Jersey - 07042.

COMPLAINT DETAILS (from renter)

After informing Mr. Brown of the bed bug problem on March 19, the next time he contacted us, he attempted to blame the problem on us stating that our upstairs neighbor was complaining of an infestation that was our fault. Mrs. Brown also placed the blame directly on us. Meanwhile the upstairs tenants has not informed the landlord of any pest problem until Mr. Brown called them and asked directly, while we lodged a complaint within 24 hours of the first sighting. On Thursday March 21, Mr. Brown said both tenants (upstairs and downstairs) were responsible for handling the pest issue, and that he wanted both apartments vacated before he would take any action himself. This violates NJ State law which requires landlords to provide a habitable environment for tenants. I believe it may also be illegal for him to force tenants to move due to a pest control issue. In addition, after multiple requests to renew our original lease and promises by Mr. Brown to comply, we have yet to receive a new lease. This issue is and has been a continuing concern since 2010.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Mar 31, 2013 24.228.164.112 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Apr 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 24, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Mar 24, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 30, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1509 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 24, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1509.
SYSTEM Mar 24, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 24, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 24, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 24, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 23, 2013 Complaint 23-1509 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.