Landlord Complaint Record: #23-1524

The ponds    |    Matt, din fund 2 llc    |    Downers grove    ,    Illinois 60515    Landlord Complaint 23-1524


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1524 Filing Date : Mar 24, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Matt, din fund 2 llc RENTER : Kept Private
Property Name : the ponds      
Address : 3040 finley rd suite 220 Address : Kept Private
City, State - Zip : Downers grove, Illinois - 60515. City, State - Zip : westmont, Illinois - 60559.
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bug infestation
Fair Resolution according to renter :
  1. bed bugs exterminated at landlords cost

RENTAL DETAILS
Address               :   6722 ASPEN LN APT 3
City, State - Zip   :   WESTMONT, IL - 60559 3313.

COMPLAINT DETAILS (from renter)

Need bed bug problem taken care of. I'm suffering from at least 15 bites on my body.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Apr 1, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 31, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 1, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 25, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 31, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1524 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 25, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1524.
SYSTEM Mar 25, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 25, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 25, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 25, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 24, 2013 Complaint 23-1524 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.