Landlord Complaint Record: #23-1561

Amesbury Parc Apts    |    Louise P. Fox    |    Dallas    ,    Texas 75206    Landlord Complaint 23-1561


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CASE CLOSED CASE DROPPED Apr 5, 2013


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-1561 Filing Date : Mar 27, 2013
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 30, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Louise P. Fox RENTER : Kept Private
Property Name : Amesbury Parc Apts      
Address : 4660 Amesbury Dr Address : Kept Private
City, State - Zip : Dallas, Texas - 75206. City, State - Zip : Dallas, Texas - 75206.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Infestation
Fair Resolution according to renter :
  1. I pay 1st treatment only. Apts pays 2nd or more treatments

RENTAL DETAILS
Address               :   4670 Amesbury Dr #2081
City, State - Zip   :   Dallas, Texas - 75206.

COMPLAINT DETAILS (from renter)

I saw and reported bed bugs to my office. I was told I would have to pay ALL costs for my apt. All other units in my building would be treated for free by the apt complex. I am getting charged because I reported it or I will be evictided but I don't know that I started the problem. I do not think its fair that I'm having to pay and no one else will.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Apr 5, 2013 74.7.159.9 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Apr 5, 2013 Case has been closed by Tenant request. Case has been dropped.
SYSTEM Apr 5, 2013 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Mar 30, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Mar 30, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1561 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 30, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1561.
SYSTEM Mar 30, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 30, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 30, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 30, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 27, 2013 Complaint 23-1561 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.