Landlord Complaint Record: #23-1728

Jefferson on the creek    |    Greystar    |    Warminster    ,    Pennsylvania 18974    Landlord Complaint 23-1728


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1728 Filing Date : Apr 10, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Apr 12, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Apr 22, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Greystar RENTER : Kept Private
Property Name : Jefferson on the creek      
Address : 675 E street road Address : Kept Private
City, State - Zip : Warminster, Pennsylvania - 18974. City, State - Zip : warminster, Pennsylvania - 18974.
Phone : Kept Private Phone : Kept Private

COMPLAINT : fly infestation
Fair Resolution according to renter :
  1. to get out of lease

RENTAL DETAILS
Address               :   675 E street road apt 1007
City, State - Zip   :   warminster, Pennsylvania - 18974.

COMPLAINT DETAILS (from renter)

we have been dealing with what i call sewer flies the apartment calls fruit flies almost since the day we moved in. they have come out at least once a week to spray and treat out outside patio, but nothing is working. I send a e mail service request form for at least once a week. I have asked for another solution and have yet to hear from the management. I have kept all my request forms for the past two months. we just want to get out of this place at this point.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Apr 22, 2013 Landlord Second response dead-line April 29, 2013 has been set for complaint 23-1728
SYSTEM Apr 22, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Apr 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1728 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1728.
SYSTEM Apr 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Apr 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Apr 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Apr 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Apr 10, 2013 Complaint 23-1728 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.