Arbor Creek Apartment Homes/Gingko Residential    |    Ginkgo Residential    |    Raleigh    ,    North Carolina 27606    Landlord Complaint 23-1793

I moved into apartment 1409-14 on April 27, 2012. One month later, my fiance started to notice red itchy bumps all over her body. She initially thought they were mosquito bites. However, when she continued to get them through the fall into the winter, she suspected hives. After seeing several specialists over the past few months to no avail, both of us suspected bed bugs. On Friday. April 12, she checked under the box spring and found several bedbugs. She immediately called the Arbor Creek on-call service and was told that a exterminator would come by on Tuesday, April 16. Since then, I am staying at my fiance's apartment to avoid the bed bug bites. Because her apartment does not allow dogs, my dog is staying with my brother for the time being. This issue needs to be resolved immediately, as I am moving into a new apartment on April 22. I do not want to carry these bed bugs into my new apartment. Arbor Creek is trying to hold me responsible for the costs of exterminating the bed bugs. These bed bugs were in this apartment prior to my move-in. Arbor Creek should not hold me responsible for its own fault. This past year has been emotionally and physically draining. My fiance and I have already spent a lot of money on these bed bugs and I should not be required to pay for something that is the fault of this apartment.