Landlord Complaint Record: #23-1996

Augie Bustos, Austin Bustos    |    Las vegas    ,    Nevada 89118    Landlord Complaint 23-1996


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-1996 Filing Date : May 7, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 9, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center May 19, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Augie Bustos, Austin Bustos RENTER : Kept Private
Property Name :      
Address : 10750 W. Charleston Blvd #180 Address : Kept Private
City, State - Zip : Las vegas, Nevada - 89118. City, State - Zip : las vegas, Nevada - 89106.
Phone : Kept Private Phone : Kept Private

COMPLAINT : REPAIR ISSUE
Fair Resolution according to renter :
  1. REPAIR YOURSELF, I WILL REPAIR U DEDUCT FROM RENT, I MOVE OUT LANDLORD REAPYS PRORATED RENT AND $800 DEPOSIT.

RENTAL DETAILS
Address               :   416 Beaumont st
City, State - Zip   :   las vegas, Nevada - 89106.

COMPLAINT DETAILS (from renter)

I HAVE ASKED MY LANDLORD AND HIS SON IN WRITING AND IN PERSON FOR 5 MONTHS TO FIX BROKEN WATER MAIN IN FRONT OF HOUSE. THE WATER COMPANY IS THE FIRST BUSINESS TO CONFIRM THE PROBLEM. THE WATER MAIN IS BROKEN AND CONTROLS THE FLOW OF WATER BEING ALLOWED TO FLOW INTO HOUSE. INSIDE THE WATER ONLY DRIPS OUT OF SINK, SHOWER, TUB, AND INTO WASHING MACHINE. IT MAKES IT VERY HARD TO WASH DISHES TAKE A SHOWER DO LAUNDRY. ALSO THE PIPE HAS BEGUN TO LEAK IN FRONT OF HOUSE WHICH IS NOW FLOODING AND PUDDLING IN FRONT YARD, BESIDES THE BUGS THE STANDING WATER IS BREEDING, I PAY THE WATER BILL NOT MY LANDLORD. WHY SHOULD I HAVE TO PAY EXCESS GALLONS OF WATER BEING LEAKED INTO MY FRONT YARD. I CONTACTED TWO PLUMBING COMPANIES THAT CAME OUT CONFIRMED THE PROBLEM AND GAVE ME ESTIMATES. THIS HAS GONE ON LONG ENOUGH. JUST FIX THE PROBLEM PLEASE. IT IS NOT MY RESPONSIBILITY TO MAINTAIN WATER PIPES. I HAVE DONE MY PART IN MAINTAINING THE REST OF THE PROPERTY AS AGREED.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 19, 2013 Landlord Second response dead-line May 26, 2013 has been set for complaint 23-1996
SYSTEM May 19, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM May 17, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 17, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 9, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 15, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1996 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 9, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1996.
SYSTEM May 9, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 9, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 9, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 9, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 7, 2013 Complaint 23-1996 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.