Landlord Complaint Record: #23-2025

Norstar apartments    |    Norstar apartments    |    Liverpool    ,    New York 13088    Landlord Complaint 23-2025


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CASE CLOSED CASE DROPPED May 9, 2013


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-2025 Filing Date : May 9, 2013
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Norstar apartments RENTER : Kept Private
Property Name : norstar apartments      
Address : 4784 norstart boulevard Address : Kept Private
City, State - Zip : Liverpool, New York - 13088. City, State - Zip : liverpool, New York - 13088.
Phone : Kept Private Phone : Kept Private

COMPLAINT : bed bug
Fair Resolution according to renter :
  1. have landlord pay for the extermination costs

RENTAL DETAILS
Address               :   4825 norstart boulevard apt 302
City, State - Zip   :   liverpool, New York - 13088.

COMPLAINT DETAILS (from renter)

My boyfriend and I have lived in this apartment for almost two years and it wasnt until just recently we came across bed bugs in our bedroom. We brought it to our landlords attention the following morning and they had someone come evaluate the situation later that day and didnt send somene to spray until a few days after the fact. Aside from all this i had a close friend who lived in a different building and she had told me about a month or two prior to all this that it was found that someone in her building had discovered bed bugs as well. After all the treatments were done now the landlord is trying to stick us with the bill claiming we were the source of the bed bugs even after i had told them its rediculous because they cant prove it was us being that weve never had problems before and that an other building had them not long ago. I dont feel there is sufficient enough evidence that the bed bugs came from us, its been about over a year and havent had issues until a couple weeks ago and i feel the landlord is responsible for the all the costs.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (2)
Agent Date Response
SYSTEM May 9, 2013 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.

SYSTEM May 9, 2013 Complaint 23-2025 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.