Landlord Complaint Record: #23-2068

Crossroads Realty and Property management    |    Ocala    ,    Florida 34470    Landlord Complaint 23-2068


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CASE CLOSED FORCE REQUIRED Oct 25, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2068 Filing Date : May 15, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center May 28, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Crossroads Realty and Property management RENTER : Kept Private
Property Name :      
Address : 3143 NE 14 Street Address : Kept Private
City, State - Zip : Ocala, Florida - 34470. City, State - Zip : Ocala, Florida - 34473.
Phone : Kept Private Phone : Kept Private

COMPLAINT : unprofessional, harassment, and eviction with no due process,
Fair Resolution according to renter :
  1. Apology for being unprofessional and rude

RENTAL DETAILS
Address               :   13780 SW 31ST CT
City, State - Zip   :   OCALA, FL - 34473 2236.

COMPLAINT DETAILS (from renter)

Upon owner's request, outside contractors began to remove and replace kitchen cabinets, upon removal black mold was found, the property manager at that point told me along with my family were evicted and need to get out of the home, I tried talking an Individual named Josh at the business, about helping relocate or placing me somewhere until the problem was resolved in which I would gladly continue to stay there. He was rude and unwilling to help hung up the phone on me and did not return my calls. Now they are witholding my security deposit and I just paid for the month. This occurred on May 8 2013, they already have the home for rent again on their site.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Oct 26, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Oct 25, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 28, 2013 Landlord Second response dead-line June 04, 2013 has been set for complaint 23-2068
SYSTEM May 28, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM May 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2068 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2068.
SYSTEM May 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 18, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 18, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 15, 2013 Complaint 23-2068 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.