Landlord Complaint Record: #23-2085

Park Apartments    |    Fallon FIsher    |    Overland Park    ,    Kansas 66204    Landlord Complaint 23-2085


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CASE CLOSED RESOLVED May 22, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-2085 Filing Date : May 16, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center May 17, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Fallon FIsher RENTER : Kept Private
Property Name : Park Apartments      
Address : 7843 Riley Street Address : Kept Private
City, State - Zip : Overland Park, Kansas - 66204. City, State - Zip : Lenexa, Kansas - 66216.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Air conditioner is not being fixed
Fair Resolution according to renter :
  1. I want the air conditioner fixed in my apartment as soon as possible or be given a estimated completion date.

RENTAL DETAILS
Address               :   7860 MARTY ST APT 125
City, State - Zip   :   OVERLAND PARK, KS - 66204 2969.

COMPLAINT DETAILS (from renter)

My air conditioner blows air however it isn't cool. My apartment resides on the second floor and is generally warmer than what it is outside. I asked two weeks before this request and have not been given a solid date of when it would be fixed. I've called twice since then.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord May 22, 2013 173.197.54.150 Accept Tenant's Resolution.

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM May 23, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 22, 2013 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
SYSTEM May 22, 2013 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM May 17, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 23, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2085 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 17, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2085.
SYSTEM May 17, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM May 17, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM May 17, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM May 17, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 16, 2013 Complaint 23-2085 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.