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CASE CLOSED |
RESOLVED |
May 30, 2013 |
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RENTAL DETAILS |
Address : 8301 W Flamingo Rd Apt#2066
City, State - Zip : Las Vegas, Nevada - 89147. |
COMPLAINT DETAILS (from renter) |
The reason for my complaint is that the apartment complex only wants to spray my unit. Bed bugs travel through clothing, vehicles, common walls etc. They can also live up to 18 months without feeding so its almost impossible to know exactly where they came from! also 30-50% of people never even show signs of bed bug bites and my apartment complex has not and will not notify the other tenants to check there unit and make sure that they weren't the cause or that the infestation hasn't spread. So honestly the complex cannot guarantee that I will never have another problem and that is stressful! I am living out of plastic bags and my vehicle and the pest control recommended I throw my furniture away. This has been a Huge inconvenience and I just want out without having to pay a dime! The manager Danielle Adams admitted to my spouse Liana Elgas that the complex has had at least 2 recent infestations but she doesn't believe that they came from our building. It doesn't matter which building they came from, I believe that is the source, because like I said earlier; they are hitchhikers and you could go months without ever knowing that you have them.
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INVESTIGATING AGENT - REMARKS (10) |
Agent |
Date |
Response |
SYSTEM |
May 31, 2013 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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SYSTEM |
May 30, 2013 |
CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed. |
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SYSTEM |
May 30, 2013 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
May 30, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 05, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2169 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
May 30, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2169. |
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SYSTEM |
May 30, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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SYSTEM |
May 30, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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SYSTEM |
May 30, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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SYSTEM |
May 30, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
May 29, 2013 |
Complaint 23-2169 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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